Why Reputation is Everything (in the Staffing Industry)

We all know “it’s not about what you know, but who you know.” But, what exactly is it about who you know that makes the world go around?

As humans, we gather a first impression of someone within 7 seconds of having met them. What makes us trust, respect or buy from someone, after only a brief impression? Or not?

In the staffing industry, there is only one way to know whether a particular search firm or recruiter is really all that jazz they have promised while making a first impression, and that is  – word of mouth.

Did you know: “Are recruiters reputable?” is actually a hugely popular question on Quora?

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Disruption in the Recruitment Industry. Is it a Race to Zero?

Recruiters are having to defend their market share more aggressively now than ever before. It’s becoming necessary to embrace a new way of doing business.

The industry is perceived to be “under attack” from Managed Service Providers (MSPs) and that these innovators care nothing about the long term health of the recruiting industry because they drive down the value and quality of delivery.

Is it a race to zero in the name of “cost reduction” and supply chain “efficiencies”?

When UBER was introduced here in Calgary, taxi companies shared exactly the same sentiment. But if you were to ask riders, they’ll tell you that in fact UBER has improved service levels and trust, while reducing costs – and it’s sustaining a transport  industry that still remains highly profitable. Even cab drivers are switching!

The recruitment industry is facing numerous challenges in being heavily disrupted.

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Can Recruiters Give Cold Calling the Cold Shoulder?

When Ahoy Employ surveyed recruiters, cold calling was at the top of the list of  “dirty duties” that comes with a job they otherwise love.  

Despite what you’ve been led to believe, to be a well-paid, successful recruitment specialist, cold calling is NOT necessary.

But without cold calls, how do you get new prospects and vacancies? How do you avoid “feast and famine” business cycles without calling on potential prospects?

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The AirBnB & Uber Era of Service

The online marketplace has expanded customer choices and their service expectations. Companies like Uber and AirBnB have set standards for choice, convenience, cost and customer expectations.

UBER is now the preferred taxi, made possible through an online marketplace

At Ahoy Employ, we’ve applied many of the AirBnB/Uber principles to get new business for recruiters and improve the recruiter service experience for employers.

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#HR. Why Traditional Meeting Advice is Wrong

According to Tammy Sherger, meetings are your untapped opportunity, your solution and your unique, competitive business advantage. I bet you never thought of a meeting as your competitive advantage, right?

Ever wondered about:

  1. the financial and human cost of meetings?
  2. identifying typical employee behaviors in meetings?
  3. distinguishing between problematic behaviors in meetings?

When I met Tammy of The Meeting Revolution at the CPHR Alberta conference in Edmonton last week, she made a highly valid point: “We are all subjected to hours of meetings every week, and it makes up the most significant part of our work day. We go to university to become knowledgeable experts with the skills and expertise specific to our industry. Even in high school we are introduced to meetings through group projects. But, nobody has ever trained you how to structure a meeting, behave in one, or manage one to be productive and effective. Nobody!”

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